Reducing customer effort is essential for satisfaction and retention, yet many resellers create processes that require excessive customer effort. After analyzing customer effort across hundreds of reseller operations, the pattern that keeps showing up

Differentiation through customer experience is essential for standing out, yet many resellers offer generic experiences that blend in. After analyzing differentiation across hundreds of reseller operations, the pattern that keeps showing up is that 

Experience data reveals where growth opportunities exist, yet many resellers don't use data to identify growth potential. After analyzing data-driven growth identification across hundreds of reseller operations, the pattern that keeps showing up is tha

Customer feedback reveals pricing perceptions and opportunities, yet many resellers set prices without customer input. After analyzing feedback-driven pricing across hundreds of reseller operations, the pattern that keeps showing up is that 

Customer lifetime value (LTV) guides investment decisions, yet many resellers don't calculate or use LTV strategically. After analyzing LTV usage across hundreds of reseller operations, the pattern that keeps showing up is that